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Thank you for visiting PPI. Below is a quick index of our site to help you find what you are looking for.

About PPI
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PPI Expertise
What Makes PPI Different
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Operations & IT Assessment
Current State Assessment
Service Modules & Focused Projects
Desired State Assessment
Deliverables
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Future State Build
Migration Plan
Implementation
Change Management

Case Studies
Productivity Improvement: Summaries
Administrative Services: Operational Re-engineering
Customer Service Operations: Productivity Quick Hits
Support Services: Outsourcing Selected Business Functions
Operational & Financial Controls: Business Rules Engine & Transaction Processing Control Development
Sales Force & Broker Compensation: Standardization & Consolidation
IT Integration
Benefit Services: Performance Metric Re-engineering
Back Office Operations: Contingent Staffing Model Implementation
Structured Settlements: Organizational Restructuring and Alignment

Research & Insights (Downloadable White Papers)
Business Transformation
Performance Metrics
Managing Current IT Issues
Valuing Your Efforts: ROI and Beyond
Outsourcing and You: Key Issues to Consider
Execution: The Discipline of Getting Things Done
Industry Articles

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Service Center End-to-End Assessment
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