Retail and Consumer Goods

PPI has extensive expertise in business process improvement for the retail and consumer goods industries. PPI uses proven methodologies and best practices to assist clients to address challenges around operational efficiency and cost reductions, re-engineering outdated processes, and aligning IT with end-user needs. PPI's focused approach increases project effectiveness and ROI in both small-scale and enterprise-wide projects, producing practical solutions that are guaranteed to improve client operations.

Consumer Goods and Retail companies must adjust to a world that is constantly shifting on multiple levels. Companies must continually differentiate themselves to capture and retain brand loyalty, Constant shifts in international political environments creates longer supply chains as countries who used to be low-cost sources of supply now become demanding consumers in their own right. Finally environmental and regulatory issues are increasingly important to both consumers and corporations. Areas in which PPI has experience helping our retail and consumer goods clients improve their operational effectiveness include:

  • Customer care
  • Customer portal design and development
  • Customer relationship management
  • Demand-driven operations
  • Distribution, fulfillment and logistics management
  • Manufacturing sequencing, execution
  • Process and inventory management
  • Production planning and execution
  • Sales and marketing planning
  • Sales force effectiveness and automation
  • Sourcing and procurement
  • Supply and demand planning
  • Trade promotion management

For more information about Performance Plus and how we can help you achieve your performance goals, call (732) 981-1200.

PPI Capabilities What can PPI do for your company? Download our printable brochure for more information.
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Operations & IT Assessment Operational gains result from process improvement and IT productivity. An Assessment measures how effectively your IT and business processes are at meeting both customer demands and your functional goals. Assessments also accompany IT implementation initiatives to more closely align business with enabling IT.
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Future State Build The complexity of the proposed changes and the nature of the organization are key factors in determining how implementation of operational improvements will actually be performed. To ensure that implementation is successful, PPI emphasizes a practical design, evaluation of enabling IT and integration of key performance metrics.
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